# Migrate email from another provider

Bring your existing mail (folders and messages) into Orvoro over IMAP — for free.

## Steps

1. Create the matching **mailboxes** in Orvoro first (see *Create a mailbox*).
2. Go to **Email → [domain] → Migrate Email**.
3. Enter your **old provider's IMAP details**: server, port, and the mailbox username/password to copy from.
4. Start the migration. It copies messages in the background; large mailboxes take longer.
5. When complete, update your devices/apps to the Orvoro mail settings, then switch your domain's **MX records** so new mail arrives at Orvoro.

## Tips

- Migrate first, verify mail arrived, then cut over MX — so nothing is lost.

## Troubleshooting

- **Connection failed** — check the IMAP host/port and that the old provider allows IMAP (some need an app password).
- **Missing messages** — re-run migration for that mailbox; confirm the source credentials are correct.

**Related:** Create a mailbox · Set up email DNS and deliverability